Mega Mushroom Plumbing & Mechanical
Effective date: August 4, 2026
Last updated: August 4, 2026Mega Mushroom Plumbing & Mechanical (“Mega Mushroom,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, submit a form, interact with our advertisements, request an eligibility check or estimate, schedule an appointment, communicate with us, or use our plumbing, mechanical, drainage, rainwater-management, or related services.
This Privacy Policy applies to information collected through:
-Our website and online forms
-Facebook, Instagram, and other social-media advertisements or lead forms
-Telephone calls, text messages, and emails
-Appointment-scheduling and customer-management systemsIn-person consultations, estimates, and service visits
-Cookies, pixels, analytics tools, and advertising technologies
By using our website or voluntarily submitting information to us, you acknowledge the practices described in this Privacy Policy.
Submitting information does not guarantee RainWise eligibility, rebate approval, a particular rebate amount, project suitability, or that a rainwater catchment system will resolve every source of basement water intrusion.
1. Information We Collect
Information you provide directlyWe may collect information that you voluntarily provide, including:
-Full name
-Email address
-Telephone number
-Property street address and ZIP code
-Billing or mailing address
-Property ownership or management status
-Information about basement leaking, flooding, moisture, drainage, gutters, downspouts, foundations, or sewer systems
-Frequency and severity of flooding
-Repairs or services previously attempted
-Approximate age or construction period of the property
-Desired project timeline
-Appointment preferences
-Photographs, videos, plans, inspection information, or other property details
-Communications you send to us by email, text, phone, social media, or online form
-Estimates, contracts, invoices, payment status, and service history
-Reviews, survey responses, and customer-service feedback
Please do not submit sensitive personal information that is not reasonably necessary for us to evaluate or provide services.
Information collected automatically
When you visit our website, interact with an ad, or open certain communications, we and our service providers may automatically collect:
-Internet Protocol address
-Browser type and device type
-Operating system
-Approximate location derived from an IP address
-Referring website or advertisement
-Pages viewed and links clicked
-Date and time of visits
-Form interactions and conversion events
-Cookie identifiers, advertising identifiers, and similar identifiers
-Email delivery, open, and click information, where permitted
-Information about how you interact with our website and advertisements
Information received from other sources
We may receive information from:
-Meta platforms, including Facebook and Instagram
-Google and other advertising or analytics platforms
-GoHighLevel or another customer-relationship-management provider
-Scheduling, email, telephone, or text-messaging providers
-RainWise, Seattle Public Utilities, King County, public eligibility tools, or publicly available property records
-Contractors, subcontractors, referral partners, or property representatives
-Data providers that help us maintain accurate contact or property information
Information received from third parties is also subject to their privacy policies and terms.
2. How We Use Information
We may use collected information to:
-Respond to requests, questions, and inquiries
-Pre-check a property’s potential RainWise eligibility
-Assess reported basement flooding or drainage concerns
-Schedule and perform consultations, inspections, estimates, and services
-Prepare proposals and project-cost estimates
-Communicate about appointments, eligibility results, projects, estimates, invoices, and services
-Send requested information and customer-service communications
-Follow up on incomplete forms, unanswered inquiries, or unbooked estimates
-Send promotional emails, texts, or calls when legally permitted and when required consent has been obtained
-Advertise and market our services
-Create custom or matched advertising audiences
-Retarget or remarket to website visitors, form submitters, leads, and customers
-Measure advertisement performance and conversion activity
-Personalize content, advertisements, and offers
-Maintain customer and prospect records
-Operate, secure, troubleshoot, and improve our website and business systems
-Prevent fraud, abuse, and unauthorized activityComply with laws, regulations, court orders, and legal processes
-Enforce our agreements and protect our rights, property, customers, workers, and the public
-Complete a merger, financing, acquisition, asset transfer, or similar business transaction
3. Calls, Text Messages, and Emails
When you provide your contact information, we may use it to respond to your inquiry and communicate about your requested assessment, estimate, eligibility review, appointment, or service.
We will send automated or promotional text messages, prerecorded messages, or automated marketing calls only where permitted by law and, when required, after obtaining appropriate consent.
Marketing consent is not a condition of purchasing goods or services.
Message frequency may vary. Message and data rates may apply.
You may opt out of:
Text message:
Reply "STOP" to a marketing text. You may receive one final message confirming the opt-out. Reply "HELP" for assistance.
Marketing emails:
Use the unsubscribe link in the email or contact us directly.
Marketing calls:
Tell the caller that you do not wish to receive further marketing calls or contact us using the details below.
We will process reasonable revocation requests and update our records. Service-related communications may continue when reasonably necessary to complete an appointment, contract, project, payment, warranty request, or other transaction you requested.
Commercial emails must use accurate sender information, avoid deceptive subject lines, include a valid postal address, and provide a functioning opt-out process.
4. Cookies, Pixels, Analytics, and Advertising
We and our advertising and technology providers may use cookies, pixels, tags, software-development kits, local storage, server-side event tools, and similar technologies.
These technologies may be used to:
-Remember preferences
-Operate and improve the website
-Understand website traffic and visitor behavior
-Measure form submissions and appointment bookings
-Attribute leads or sales to particular advertisements
-Create advertising audiences
-Show advertisements to people who previously visited our website, viewed our content, submitted a form, or interacted with our business
-Find audiences with characteristics similar to existing leads or customersLimit, sequence, or measure advertisements
Providers may include Meta, Google, GoHighLevel, website-hosting providers, analytics services, customer-management platforms, and communications providers.
Depending on the provider and configuration, information such as contact details may be converted into a hashed or otherwise protected format before being matched with an advertising account. Those providers may process information under their own terms and privacy policies.
You may control some cookies through browser settings and some personalized advertising through the settings offered by the applicable advertising platform. Blocking technologies may affect website functionality or our ability to measure advertising performance.
5. Retargeting and Audience Matching
We may use information collected from our website, forms, customer-management systems, and advertising platforms to:
-Retarget people who have interacted with us
-Exclude existing customers or leads from certain campaigns
-Create custom advertising audiences
-Create similar or lookalike audiences
-Measure whether an advertisement resulted in a form submission, appointment, or customer relationship
We do not authorize advertising platforms to use customer information for purposes outside the services they provide to us, except as permitted under their own agreements and privacy policies.
Where required, users may opt out of targeted advertising or audience matching by contacting us or using the controls provided by the relevant platform.
6. How We Disclose Information
We may disclose information to the following categories of recipients:
Service providers
Companies that help us operate our business, including:
-Website hosting and domain providers
-GoHighLevel or other CRM providers
-Email, SMS, calling, and voicemail providers
-Scheduling and calendar providers
-Payment processors and accounting services
-Cloud storage and document providers
-Analytics and advertising platforms
-IT, security, and data-backup providers
-Contractors and professional advisers
These providers may access information only as reasonably necessary to perform services for us, subject to their agreements and legal obligations.
Contractors and project partners
We may share information with employees, licensed contractors, subcontractors, suppliers, inspectors, consultants, landscape professionals, or other parties involved in evaluating, estimating, designing, scheduling, or completing a requested project.
Governmental or program entities
With your authorization or when reasonably necessary for a requested eligibility review or project, we may share relevant property or project information with Seattle Public Utilities, King County, RainWise administrators, permitting authorities, inspectors, or other public agencies.
Advertising and analytics providers
We may disclose online identifiers, conversion data, and—when appropriately configured—contact information for audience matching, analytics, attribution, retargeting, or advertising.
Legal and safety disclosures
We may disclose information where we reasonably believe it is necessary to:
-Comply with a subpoena, court order, law, or legal process
-Respond to a government or regulatory request
-Protect the safety or legal rights of a person
-Detect or prevent fraud, abuse, security incidents, or illegal activity
-Enforce our contracts or policies
Business transfers
Information may be disclosed as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or transfer of all or part of our business.
7. Sale of Personal Information
Mega Mushroom does not sell personal information for money in the ordinary meaning of the word “sell.”
Some privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain uses of advertising cookies, pixels, audience-matching tools, or similar technologies. To request that we stop using your information for applicable targeted-advertising or audience-matching activities, contact us using the information below.
We will evaluate and honor legally valid requests applicable to our business.
8. Data Retention
We retain information for as long as reasonably necessary to:
-Respond to inquiries
-Provide estimates and services
-Maintain customer and project records
-Administer warranties
-Comply with tax, accounting, licensing, insurance, and legal obligations
-Resolve disputes
-Enforce agreements
-Maintain suppression lists for people who have opted out
-Analyze business and advertising performance
Retention periods vary based on the type of information and the purpose for which it was collected.
We may retain minimal information, such as a phone number or email address, on a suppression list after an opt-out so we can honor the request and avoid contacting that person again for marketing.
9. Data Security
We use reasonable administrative, technical, and physical safeguards intended to protect information against unauthorized access, misuse, loss, alteration, or disclosure.
No website, database, transmission, or storage system can be guaranteed completely secure. You provide information electronically at your own risk.
Washington law imposes notification obligations on businesses following certain breaches involving Washington residents’ personal information.
10. Your Privacy Choices
Subject to applicable law, you may ask us to:
-Confirm whether we maintain personal information about you
-Provide access to certain information
-Correct inaccurate information
-Delete certain information
-Stop marketing emails, texts, or calls
-Withdraw consent
-Limit certain advertising or audience-matching uses
-Provide information about categories of recipients with whom data has been disclosed
Some requests may be limited by legal exceptions. For example, we may retain information needed to complete a requested service, maintain financial records, comply with law, protect legal rights, prevent fraud, or preserve an opt-out request.
To submit a request, contact us using the details below. We may need to verify your identity before fulfilling it.
11. Do Not Track
Some browsers offer “Do Not Track” signals. Because there is not a universally accepted standard for responding to all such signals, our website may not respond to them uniformly.
Where legally required and technically supported, we may recognize applicable browser-based opt-out preference signals.
12. Third-Party Websites and Platforms
Our website and communications may link to third-party websites, maps, scheduling systems, payment services, government eligibility tools, or social-media platforms.
We do not control those third parties and are not responsible for their privacy, security, content, or practices. Review their policies before providing information.
13. Children’s Privacy
Our services are intended for property owners, property managers, and adults seeking plumbing, mechanical, drainage, or rainwater-management services.
We do not knowingly collect personal information from children under 13. A parent or guardian who believes a child has provided information may contact us to request deletion.
14. RainWise and Governmental Affiliation
Mega Mushroom is an independent business. Unless expressly stated otherwise, Mega Mushroom is not Seattle Public Utilities, King County, or the RainWise program.
Any preliminary eligibility review is informational only. Final eligibility, approved design, rebate amount, project acceptance, and reimbursement are determined through the applicable RainWise process.
15. Changes to This Policy
We may update this Privacy Policy periodically.
When we make changes, we will update the “Last updated” date. Material changes may also be communicated through our website or other appropriate means.
Continued use of our services after an updated policy becomes effective indicates acknowledgment of the revised policy.
16. Contact Us
Mega Mushroom Plumbing & Mechanical
Mega Mushroom LLC
3100 Airport Way S
box 28
Seattle WA, 98134
Email: boss@mega-mushroom.com
Phone: 253-444-7088
Website: www.mega-mushroom.com
For marketing opt-outs, include “Privacy Request” or “Opt Out” in the subject line when contacting us by email.
